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Avoid using public Wi-Fi networks to access your online casino account because they are frequently insecure and can leave you vulnerable to hacking and data theft. Instead, use a private and secure internet connection
Set time and money limits for yourself when it comes to online gambling. This will assist you in maintaining control of your gambling habits and avoiding overspending
When you're emotional, stressed, or upset, don't gamble. This can result in irrational and impulsive decisions, and you may end up spending more than you can afford to lose
Gambling addiction can be a serious problem, and it's critical to recognize the warning signs. If you find yourself gambling more than you intended or chasing losses, it might be time to seek professional assistance
Make a strong and one-of-a-kind password for your online casino account. To make it more difficult for hackers to access your account, avoid using personal information and include a combination of letters, numbers, and special characters
Ontario runs a "conduct-and-manage" market. Private operators must register with the Alcohol and Gaming Commission of Ontario (AGCO) and also sign an operating agreement with iGaming Ontario (iGO) before they can go live.
In practice: AGCO is the regulator that sets and enforces the Internet Gaming Standards, while iGO is the commercial conduct-and-manage entity that contracts with operators.
You must be 19+ and physically located in Ontario to wager with iGO-contracted brands. Geolocation checks are mandatory and enforced during account access and play.
Today, each licensed operator must offer responsible-gambling tools (limits, time-outs) and its own online self-exclusion that meets the Registrar’s Standards.
Ontario is building a centralized self-exclusion system for all regulated iGaming sites (a first in North America). The project has been awarded and is being implemented; once live, players will be able to exclude across all regulated sites in one action.
Public advertising of inducements, bonuses or credits is restricted; generally, these offers may appear on the operator’s own site or via direct, consent-based channels.
As of 2024, Ontario prohibits the use of active or retired athletes in iGaming advertising aimed at the general public, and tightens rules around celebrities likely to appeal to minors.
Start with the operator’s formal complaint process; obtain a complaint or case number. If you still need help, you can escalate through iGO’s public complaints intake, which sets service standards for responses.
For regulatory concerns (suspected breaches of Standards), consult AGCO’s internet-gaming complaints guidance.
Footer check: Ontario logo/wording, legal entity name and a link to terms that reference AGCO/iGO.
Register check: confirm the brand appears in iGaming Ontario’s official directory of legal sites (the province’s authoritative list).
An Ontario-approved site operates under one of North America’s most structured regimes: dual gatekeeping (AGCO + iGO), strict advertising controls, mandatory RG tooling and geolocation, and a public directory of legal brands.
Do two quick checks before you play: confirm the site in the iGO directory and make sure its T&Cs reference Ontario’s rules. If both line up, you’re dealing with a regulated Ontario operator.